🧵 Store Policy – Kozy Loops Studio
Welcome to Kozy Loops Studio! We're so glad you're here. Every item is handmade with care, and we want you to feel confident shopping with us. Please take a moment to read through our shop policies below.
📦 Processing & Shipping
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All items are handmade to order, unless marked as "Ready to Ship."
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Processing time: 5–10 business days, depending on the item.
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We ship via [USPS/UPS] and will provide tracking once your order is shipped.
Please double-check your shipping address — we are not responsible for delays or lost packages due to incorrect addresses.
✨ Custom Orders
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We’re happy to take on custom projects! Reach out through our contact form or email before placing a custom order.
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Custom orders must be paid in full upfront and may have longer processing times.
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No returns or exchanges on custom pieces.
🔁 Returns & Exchanges
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Due to the handmade nature of our items, all sales are final.
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If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos so we can resolve the issue.
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We do not accept returns on used, worn, or washed items.
🧶 Care Instructions
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Hand wash gently in cold water.
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Lay flat to dry.
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For machine wash use a mesh bag or pillow case.
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Avoid sharp objects to prevent snags or tearing.
💌 Contact
Have a question or need help with your order?
Email us at kozyloopsstudio@gmail.com or send us a message on our Instagram @kozyloopsstudio, Facebook @ Kozy Loops Studio, Tiktok @kozy.loops.studio.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Cash App
Thank you for supporting small business and handmade art!